{"id":9015,"date":"2026-09-24T13:11:39","date_gmt":"2026-09-24T11:11:39","guid":{"rendered":"https:\/\/botafumeiro.com\/privacy-orders-cheerfy\/"},"modified":"2026-09-24T13:11:39","modified_gmt":"2026-09-24T11:11:39","slug":"privacy-orders-cheerfy","status":"publish","type":"page","link":"https:\/\/botafumeiro.com\/en\/privacy-orders-cheerfy\/","title":{"rendered":"Privacy information \u00b7 Online orders (Cheerfy)"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-15-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;left-right&#8221; top_margin=&#8221;5%&#8221; bottom_margin=&#8221;5%&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;default&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h1&#8243; text_color=&#8221;#8C704D&#8221; line_reveal_by_space_text_effect=&#8221;none&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Privacy information \u00b7 Online orders&#8221; font_size=&#8221;5vh&#8221; text_direction=&#8221;default&#8221;][\/split_line_heading][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p>The following information explains how your personal data is processed when you buy products on the Botafumeiro website.<\/p>\n<h2>COMPANIES INVOLVED<\/h2>\n<ul>\n<li><strong>BOTAFUMEIRO:<\/strong> TURISMO, HOTELES Y RESTAURANTES, S.A., with registered office at Gran de Gr\u00e0cia, 81, 08012 Barcelona, operating and acting as the data controller.<\/li>\n<li><strong>Cheerfy:<\/strong> Cheerfy Ltd, with registered office at 92 Park Street, Camberley, GU15 3NY, United Kingdom, acting as data processor on behalf of Botafumeiro.<\/li>\n<\/ul>\n<p>Botafumeiro is responsible for supplying and delivering the products, as well as for handling returns and complaints. For more information about your order, returns or complaints, please email <a href=\"mailto:info@botafumeiro.es\">info@botafumeiro.es<\/a>.<\/p>\n<h2>CATEGORIES OF DATA PROCESSED<\/h2>\n<p>When you order products on the Botafumeiro website, personal data is collected. This includes in particular the following categories: name, email address, telephone number, address and order details. Cheerfy does not store your credit or debit card information. That information is collected and used by secure payment platforms such as Stripe or Checkout.com in order to process the payment for your order.<\/p>\n<h2>PURPOSE AND LAWFUL BASIS<\/h2>\n<p>Your data will be processed in order to prepare and deliver the products requested in your order and to make future orders easier. This processing is necessary in order to perform the contract for your order with the business. In addition, Botafumeiro may use the email address collected at the time of purchase to send you messages with information about Botafumeiro products and services similar to those you have purchased. You may object to receiving these messages at any time, free of charge, by emailing <a href=\"mailto:unsubscribe@cheerfy.com\">unsubscribe@cheerfy.com<\/a>.<\/p>\n<h2>DISCLOSURE OF DATA TO THIRD PARTIES<\/h2>\n<p>An international transfer of data takes place, as your personal data is disclosed to Cheerfy, located in the United Kingdom. Cheerfy uses your personal data solely on behalf of Botafumeiro as the provider of the online shop platform. In addition, the payment service provider for the payment method you choose will receive the personal data required to process your transaction. Apart from these, your personal data will NOT be shared with other entities unless required by law.<\/p>\n<h2>RETENTION PERIOD<\/h2>\n<p>Your personal data will be processed strictly for as long as is necessary to fulfil the purposes for which it was collected or, in any event, until you exercise your rights to request its deletion, and for as long as the applicable regulations require.<\/p>\n<h2>YOUR RIGHTS<\/h2>\n<p>Depending on your circumstances, you may have the following data protection rights:<\/p>\n<ul>\n<li>To request information about and access to your personal data and\/or copies of it.<\/li>\n<li>To require the rectification, erasure or restriction of the processing of your personal data, to the extent that its use is not permitted by data protection legislation.<\/li>\n<li>To take legal action or appeal to the competent supervisory authorities if you consider that your rights have been infringed as a result of processing of your personal data that does not comply with data protection legislation.<\/li>\n<\/ul>\n<p>If you have any doubts, questions or comments, or any request in connection with the processing of your personal data, you can contact Botafumeiro at <a href=\"mailto:lopd@monchos.com\">lopd@monchos.com<\/a>.<\/p>\n<p>You can also read our general <a href=\"https:\/\/botafumeiro.com\/en\/privacy-policy\/\">privacy policy<\/a>.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-15-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;left-right&#8221; top_margin=&#8221;5%&#8221; bottom_margin=&#8221;5%&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9015","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages\/9015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/comments?post=9015"}],"version-history":[{"count":0,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages\/9015\/revisions"}],"wp:attachment":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/media?parent=9015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}