Your privacy matters to us, so in this document we explain what data we collect from users, how we use it and for what purpose, among other points.<\/p>\n
For your information: we will never ask for more information than we actually need for the services requested; we will never share it with third parties, except where legally required or with your prior authorisation; and we will never use your data for any purpose not stated in advance.<\/p>\n
As users, you should read this Privacy Policy carefully on a regular basis, and whenever you enter your personal data, as this document may be amended. The provider may modify any information appearing on the website in order to comply with legislation or to update the policy, without any obligation to give prior notice or inform users of such changes, publication on the provider’s website being sufficient.<\/p>\n
FRAYGA, S.A., tax ID A08679441, whose registration details are recorded in Barcelona, Instrument 197 Date 17\/02\/1981 Journal 4459 Entry 3789; TURISMO, HOTELES Y RESTAURANTES, S.A., tax ID A08586133, Instrument 3893 Date 30\/07\/1979 Journal 335 Entry 190; HORIZONTES ESTRAT\u00c9GICOS, S.L., tax ID B61861472, Instrument 64 Date 15\/01\/1999 Journal 742 Entry 843; CHIRINGUITO DE MONCHO’S, S.L., tax ID B60778370, Instrument 242 Date 08\/02\/1995 Journal 634 Entry 91; PLACERES INTELIGENTES, S.L., tax ID B61657490, Instrument 786 Date 30\/04\/1998 Journal 718 Entry 3581; MONCHO’S HOUSE, S.L., tax ID B60822509, Instrument 723 Date 22\/03\/1995 Journal 6370 Entry 132; LA TABERNA DEL CURA, S.L., tax ID B60518446, Instrument 353 Date 18\/02\/1994 Journal 6131 Entry 387; MONCHO’S INICIATIVAS 2000, S.L., tax ID B60518396, Instrument 355 Date 18\/02\/1994 Journal 6131 Entry 384; MNCATERING 98, S.L., tax ID B61418141, Instrument 1385 Date 06\/06\/1997 Journal 694 Entry 990; SE\u00d1OR\u00cdO DE SILVA, S.L., tax ID B60518370, Instrument 352 Date 18\/02\/1994 Journal 6131 Entry 386; IMAGINACI\u00d3N Y NEGOCIOS, S.L., tax ID B62489521, Instrument 278 Date 24\/03\/2021 Journal 800 Entry 721; hereinafter all of them identified as BOTAFUMEIRO (also the provider).<\/p>\n
Postal address:<\/strong> Gran de Gr\u00e0cia, 81, 08012, Barcelona BOTAFUMEIRO, as the party responsible for the website, in accordance with Regulation (EU) 2016\/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with other applicable personal data protection legislation, and with Spanish Act 34\/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.<\/p>\n The data we collect, how we obtain it and the purpose of the processing are as follows:<\/p>\n Data required:<\/strong> first name and surname, email, telephone. Data required:<\/strong> first name and surname, address, email, telephone and credit or debit card information. Data required:<\/strong> first name and surname, address, email, telephone and credit or debit card information. Data required:<\/strong> first name and surname, email, telephone, country and postcode. Data required:<\/strong> first name and surname, email, telephone, country and postcode. Data required:<\/strong> email. Data required:<\/strong> first name and surname, telephone, address, national ID number, email, signature. Data required:<\/strong> there is no requirement to provide personal data. The photographs published on the website are the property of BOTAFUMEIRO.<\/p>\n You may withdraw your consent at any time by sending a message with the subject line «Unsubscribe» to the email address given above.<\/p>\n In accordance with the LSSICE, BOTAFUMEIRO does not engage in SPAM practices and therefore does not send commercial emails that have not been previously requested or authorised by the User. Consequently, in all communications received from the provider, the user has the option of cancelling their express consent to receive our communications.<\/p>\n We will not process your personal data for any purpose other than those described, except where legally required or pursuant to a court order.<\/p>\n You will not be subject to decisions based on automated processing producing effects on your data.<\/p>\n Your data will be kept for as long as the commercial relationship with us lasts, or until you exercise your right to erasure, objection or restriction of processing. However, we will retain your data for the periods laid down by the applicable legal provisions.<\/p>\n BOTAFUMEIRO carries out international transfers of data through its use of Cheerfy, the multi-platform application for restaurant management. It will also provide information to law enforcement agencies under a court order or where required by law, without prejudice to its ability to block or cancel your account where there may be evidence that the user has committed an offence. Only the information held by the provider at that time will be supplied.<\/p>\n The information you provide through this website will be hosted on BOTAFUMEIRO’s servers contracted from the company that provides the website hosting service. The processing of the entity’s data is governed by a data processor agreement between the provider and that company.<\/p>\n The provider also uses certain tools to deliver services required for the running of its business, and these may store your data. Those tools are as follows:<\/p>\n Google Analytics:<\/strong> to analyse and measure users’ use of the website by means of cookies. The information generated and collected by these cookies about your use (including your IP address) will be transmitted directly to and stored by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States («Google»), on its servers in the United States.<\/p>\n Email marketing, newsletter and multi-platform restaurant management:<\/strong> Cheerfy Ltd, with registered office at 92 Park Street, Camberley, Surrey, GU15 3NY, United Kingdom. It is used to manage online orders, newsletter subscriptions and the sending of commercial communications. You may unsubscribe from these communications at any time, free of charge.<\/p>\n Restaurant booking management:<\/strong> CoverManager, Restaurant Booking & Distribution Services S.L., with registered office at Avenida de la Constituci\u00f3n 24, 4th floor, 41001 Seville. You can read their privacy policy<\/a>.<\/p>\n As a user and data subject, you may request the exercise of the following rights before BOTAFUMEIRO by submitting a written request to the postal address given above or by sending an email to lopd@monchos.com<\/a> with the subject line: «DATA PROTECTION: DATA SUBJECT RIGHTS».<\/p>\n As a user, you have the right to withdraw the consent given at any time. Withdrawing consent will not affect the lawfulness of processing carried out before that withdrawal.<\/p>\n You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been infringed (aepd.es<\/a>).<\/p>\n The data you provide will be treated confidentially. The provider has adopted all the technical and organisational measures and all the levels of protection necessary to guarantee security in the processing of data and to prevent its alteration, loss, theft, unauthorised processing or access, in line with the state of technology and the nature of the data stored. It is also guaranteed that processing and recording in files, programs, systems or equipment, premises and centres comply with the integrity and security requirements and conditions laid down in current legislation.<\/p>\n The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.<\/p>\n We inform you that BOTAFUMEIRO may have a presence on social networks. The processing of data carried out in respect of persons who become followers on social networks (and\/or who establish any link or connection through social networks) of BOTAFUMEIRO’s official pages shall be governed by this section, as well as by the terms of use, privacy policies and access rules of the relevant social network in each case, previously accepted by the user.<\/p>\n BOTAFUMEIRO will process your data for the purposes of properly managing its presence on the social network, providing information about the provider’s activities, products or services, as well as for any other purpose permitted by the rules of the social networks.<\/p>\n The publication of the following content is prohibited:<\/p>\n BOTAFUMEIRO also reserves the right to remove from the website or corporate social network, without prior notice, any content deemed inappropriate.<\/p>\n In any event, if you send personal information through the social network, BOTAFUMEIRO shall be exempt from liability in relation to the security measures applicable to that platform, and users wishing to know about them should consult the relevant specific terms of the network in question.<\/p>\n The processing of data of people who submit an enquiry via BOTAFUMEIRO’s WhatsApp shall be governed by this section, as well as by the terms of use, privacy policies and access rules of the application in each case, previously accepted by the user. BOTAFUMEIRO will process your data for the purpose of properly handling your enquiry, as well as for any other purpose related to the administrative management of the service. Your data is shared with WhatsApp Ireland Limited, whose technical security measures ensure the confidentiality, integrity and availability of your information, as stated in its own privacy policy, and with WhatsApp LLC, a company located in the USA and adhering to the Data Privacy Framework approved by the European Commission. No other disclosures are planned, except where required by law or court order. Your data will be kept for as long as the purpose for which it was obtained remains and, once no longer necessary, it will be duly blocked, archived and kept for the legally established period. The use of BOTAFUMEIRO’s WhatsApp to send content other than that necessary to answer the enquiry, or content that is unlawful under national or international legislation, infringes people’s fundamental rights and, in general, contravenes the principles of legality, honesty, responsibility, protection of privacy, consumer protection and intellectual and industrial property rights, is prohibited.<\/p>\n Remarketing is a system that allows tailored or personalised ads to be created for users who have previously visited a website, in this case ours. It is a solution associated with Google Ads aimed at achieving a better return on investment (ROI). Remarketing places a cookie on the user’s computer, and the provider’s banner is shown on sites affiliated with Google AdSense that display image ads.<\/p>\n Retargeting is the technique used to show image ads on other websites, through a tracking system, to a user who has left our site without completing a process we wanted them to finish (registration, purchase, request, etc.). These ads are mainly aimed at the conversion goal of our website.<\/p>\n The information we collect through these functions is gathered by cookies from Meta, “X”, DoubleClick and Google Ads. You can find out what data these cookies collect in the privacy policy of each service:<\/p>\n If you do not want this information to be collected by these cookies, disable the use of Google cookies through Google’s ad settings. You can also disable the use of a third-party provider’s cookies through the Network Advertising Initiative opt-out page.<\/p>\n This type of service allows interaction with social networks or other external platforms. The interactions and information obtained by the provider will always be subject to the user’s privacy settings on each social network. If a service allowing interaction with social networks is installed, it may collect web traffic data relating to the pages on which it is installed, even if users do not use the service.<\/p>\n The provider’s website uses Meta Ads, Meta’s advertising platform, which allows campaigns and ads to be created. When creating an ad, the audience can be segmented by:<\/p>\n From the moment the user enters their data in the form provided to join the newsletter, the data obtained through Meta Ads is subject to this privacy policy. Information from Meta will never be used for any other purpose.<\/p>\n Images are captured in order to protect the safety of people and property, as well as the premises.<\/p>\n Users are informed by means of a sufficiently visible video surveillance sign placed before the camera, stating that the premises are under video surveillance.<\/p>\n No disclosures are planned, except to the State Security Forces, and no international data transfers will take place.<\/p>\n Images will be kept for a maximum of 30 days from capture. Once this period has elapsed, the images must be erased in accordance with current legislation, which provides that “erasure shall result in the data being blocked, kept solely at the disposal of the Public Administrations, Judges and Courts, to address any liabilities arising from the processing, for the limitation period thereof. Once that period has elapsed, the data must be deleted.”<\/p>\n Bookings and gift card purchases are managed through CoverManager, and online orders through Cheerfy. See the specific privacy information for each service:<\/p>\n BOTAFUMEIRO reserves the right to amend this policy in order to adapt it to legislative or case-law developments.<\/p>\n The consent given, both for the processing and for the disclosure of data subjects’ data, may be revoked at any time by notifying BOTAFUMEIRO on the terms set out in this Policy for the exercise of rights. Such revocation shall in no case have retroactive effect.<\/p>\n As a general rule, relations between BOTAFUMEIRO and the Users of its online services on this website are subject to Spanish law and jurisdiction, to which the parties expressly submit. The courts and tribunals of the provider’s domicile (where the user is not considered a consumer for the purposes of the Spanish consumer protection act, TRLGDCU) or of the user’s domicile (where the user is considered a consumer for those purposes) shall have jurisdiction to resolve all disputes arising from or relating to its use.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":" [vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-15-percent” column_padding_tablet=”inherit” column_padding_phone=”no-extra-padding” column_padding_position=”left-right” top_margin=”5%” bottom_margin=”5%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9021","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages\/9021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/comments?post=9021"}],"version-history":[{"count":1,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages\/9021\/revisions"}],"predecessor-version":[{"id":9031,"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/pages\/9021\/revisions\/9031"}],"wp:attachment":[{"href":"https:\/\/botafumeiro.com\/en\/wp-json\/wp\/v2\/media?parent=9021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nEmail:<\/strong> lopd@monchos.com<\/a>
\nData Protection Officer:<\/strong> lopd@monchos.com<\/a>
\nDPO contact:<\/strong> lopd@monchos.com<\/a><\/p>\nHOW WE OBTAIN DATA, WHAT DATA WE COLLECT AND FOR WHAT PURPOSE<\/h2>\n
1. Contact form<\/h3>\n
\nPurpose:<\/strong> to answer enquiries and\/or provide information requested by the User.
\nLawful basis:<\/strong> the user’s consent.<\/p>\n2. If you buy a product through our website<\/h3>\n
\nPurpose:<\/strong> purchase of our product.
\nLawful basis:<\/strong> the user’s consent.<\/p>\n3. If you make a booking through our website<\/h3>\n
\nPurpose:<\/strong> to make a booking.
\nLawful basis:<\/strong> the user’s consent.<\/p>\n4. Group enquiry form<\/h3>\n
\nPurpose:<\/strong> to deal with the user’s enquiry.
\nLawful basis:<\/strong> the user’s consent.<\/p>\n5. Waiting list form<\/h3>\n
\nPurpose:<\/strong> to deal with the user’s request to join the waiting list.
\nLawful basis:<\/strong> the user’s consent.<\/p>\n6. Newsletter subscription forms<\/h3>\n
\nPurpose:<\/strong> to send you commercial information of interest about our products and\/or services by email, SMS, social communities or any other electronic or physical means, where the User has expressly consented to this.
\nLawful basis:<\/strong> the user’s consent.<\/p>\n7. Contractual relationship and administrative, tax and accounting management<\/h3>\n
\nPurpose:<\/strong> to carry out internal commercial, tax and administrative management.
\nLawful basis:<\/strong> the data subject’s consent and the contractual relationship.<\/p>\n8. Whistleblowing channel form<\/h3>\n
\nPurpose:<\/strong> to manage and\/or process the report submitted and to carry out all action necessary for the proper investigation of the reported facts (including pursuing any proceedings connected with those facts, such as disciplinary, judicial or other proceedings).
\nLawful basis:<\/strong> the processing has been implemented on the basis of a legal obligation (Spanish Act 2\/2023 of 20 February regulating the protection of persons who report regulatory breaches and the fight against corruption), and the data provided by the user is processed on the basis of their consent.<\/p>\nDATA RETENTION PERIOD<\/h2>\n
RECIPIENTS OF DISCLOSURES OR TRANSFERS<\/h2>\n
RIGHTS OF DATA SUBJECTS<\/h2>\n
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ADDITIONAL INFORMATION<\/h2>\n
Security measures<\/h3>\n
Language<\/h3>\n
Social networks<\/h3>\n
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WhatsApp<\/h3>\n
Remarketing and retargeting<\/h3>\n
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Meta Ads<\/h3>\n
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Video surveillance<\/h3>\n
Bookings and online orders<\/h3>\n
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Changes to this privacy policy<\/h3>\n
Revocability<\/h3>\n
Applicable law<\/h3>\n